Dealer just informed me that my rotted frame needs to be replaced. Dealer insisting that truck is ?safe? And is safe to drive for the next 90 days until the frame parts arrive. Dealer is refusing to provide me with a safe loaner for these 90 days. Dealer is refusing to provide criteria used to determine the safety of my frame and truck. Dealer admitted via email the bed of the truck as well as the spare tire carrier was ?not removed during inspection?. Dealer stated (via email) that ?once the >10mm hole was discovered, there was no need to continue the inspection because the frame would have to be replaced.? Dealer is refusing to tell me what criteria was used to determine how safe the vehicle was to drive. Dealer refusing to provide the frame inspection report after many requests. Says ?it doesn't exist?. Dealer refused to give frame safety inspection criteria used to determine a frames safety. Contacted customer service and asked for same criteria. 1st response was ?its proprietary information that I cannot give you?. After pushing the issue farther, and stating that all I wanted was a safe loaner car to drive while my truck is waiting on a frame, they told me to contact dealer for the criteria I am requesting because they have been given that information from toyota. Contacted dealer again, after multiple emails asking the same thing, eventually his response was ?there is no criteria?. I am denied the use of a safe loaner because the dealer is saying that my truck is safe to drive (based on non existent criteria as well as an incomplete frame inspection). According to the flowchart, if my frame needs to be replaced, a loaner will be provided for up to 60 days (or even longer), if parts availability is causing a delay. Nowhere does it state that I am only entitled to a loaner if at my dealers discretion deems it as "unsafe to drive".
2004 Toyota Tundra body complaints
Page 6 of 8: complaints 131 to 160 of 200, newest first, as owners wrote them.
Rust on everything under the truck as well as the rear bumper. Parts that have had to be replaced because of rust and/or rust perforation or need to be replaced: 1) entire frame ' perforation greater than 10mm found on passenger siderail 2) rear differential (leaking from rust perforation) 3) brake lines 4) power steering line (leaking from rust) 5) skid plate (support brackets rusted - fell off while driving) 6) brake calipers (multiple times) 7) coil springs 8) axles (front and back) 9) control arms 10) cv- joint 11) boots 12) hitch receiver 13) exhaust 14) muffler 15) camber bolt 16) multiple sets of tires (unable to align tires properly due to rusted/seized camber bolt) causing premature tread wear. 17) brake drums (warped and pitted) 18) wheel bearing 19) truck tailgate support wires ' wires rusted and broke. Tailgate won't open/close without extreme effort because it is not aligned properly. 20) shocks/struts 21) seals, brackets, nuts and bolts - the parts listed above is not complete. Basically, everything you see under the truck is suffering from extreme rust and/or perforated. *truck has had a horrible shimmy for years that no one has been able to figure out, particularly bad when towing. Steering wheel shakes violently as well as the entire truck. Improved slightly when rear differential and axles were replaced. Most likely related to frame warp or instability. *truck has had issues with getting in and out of 4wd. Inconsistent with how long it takes to get in and out of 4wd. There is a loud and jarring clunk when engaging or disengaging 4wd. *truck feels like it is on the verge of going out of control when a hole or bump is hit. The truck will literally jump sideways. *traction stability control comes on randomly when hitting a bump or hole. Another mystery to mechanic.
Excessive rust pretty much everywhere. Just had to replace the rear differential and associated parts because rust caused differential leak. Cost was over 3,500. Replaced rusted brake lines and calipers. Tailgate wire rusted and broke. Opening mechanism to tailgate is rusted and is extremely difficult (if not impossible) to open/close. Rear bumper is rusted through, and not safe to step on. Hitch receiver is completely rusted and cannot remove hitch now. Skid plate and brackets rusted through - skid plate fell off. Dealer just inspected the truck and will be replacing the entire frame because of excessive rust.
I own a 2004 toyota tundra. Upon inspection from servco toyota, I was told my frame has holes the size of quarters through it in several places. I was advised to get another vehicle because this one was no good. I also own a 1994 toyota pickup and have no frame or other issues with it. How is it possible that they can use substandard metal on a truck that was $29,000 at purchase, only lasts 10 years and is a hazard to drive on the road. I cannot ever consider or recommend ownership of a toyota again with such terrible quality. Very dismayed at the horrible condition of my 2004 toyota tundra truck frame and the lack of quality from a company that at one times name meant quality. A very sad, disappointing and costly decision to purchase a toyota.
The blowout panel on the passenger dash airbag has become very tacky and gooey. The finish comes off when rubbed.
Spare tire assembly has excessive corrosion. Spare tire could fall from vehicle while traveling. The tundra frames are under recall for rust, this assembly is included with the new frames. My truck frame is in good condition and does not need to be replaced. The only area of my truck with rust is the spare tire assembly but toyota refuses to replace it. How can this be part of the replacement package if my entire frame was rusty, but not if it is the only area with rust ? Sure seems like a safety issue to me.
Vehicle frame has excessive surface rust, also on rear axle casing. Flaking delamination of frame/cross member where cross member joins rear frame. Frame not protected correctly when vehicle was manufactured.
The undercarriage of the truck is completely corroded. Cannot remove the spare tire, the parts holding it will fall off. The truck is unsafe due to the possibility of the undercarriage and crossbars falling off. Same issue as the recall of the 2003 thunderous. Called toyota local, regional, and us customer service who keep telling me the truck is not part of the recall therefore they cannot help me. The truck was purchased in ri, moved to nc in october 2012. Local toyota dealership also contacted customer service with no luck.
I have a 2004 toyota tundra that has 52,400 miles on it. The frame is completely rusting out with holes forming in the frame . Mainly on the drivers side front area frame. Exhaust is rotted off as well as many bolts and nuts.
I have recently received a frame recall notice due to excessive corrosion which I addressed at the local dealership. I was informed that the rust had not perforated the frame and that it would be treated to prevent further rusting. When I picked up the truck at the dealership the associate advised me that the recall was done and that a full safety inspection was completed which revealed no other problems. When I returned home I looked under the truck to inspect the frame and noticed that both sway bar links had corroded and broken off . I also subsequently took the vehicle to an alignment shop because I noticed the steering wheel was not straight and was told by the shop that the truck could not be aligned. I was told that the vehicle was very dangerous to drive and to bring it to the dealership immediately which I did. The dealership service department discovered that the steering shaft coupling was so corroded that they needed to replace it and do a wheel alignment. I am concerned that this may become a common safety issue with the tundra which seems susceptible to excessive rusting and am requesting that this issue is investigated an a recall issued if necessary.
Rust all over the undertruck, even the catalytic converter is rusted. I was part of that recall and the dealer is going to spray the frame to stop the corrosion. Can the corrosion process ends with the spraying?
Rear differential cover is rotted out and leaking oil. It is very rust.
Tl*the contact owns a 2004 toyota tundra. The contact stated that the vehicle was severely corroded and affected the power train, rear end, wheel, axle and belt housing. The contact received a notice for the federal safety agency campaign number: pe09049 (fuel system, gasoline , service brakes, hydraulic , structure , tires) and the dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 86,000.
Massive generalized rust under vehicle. This is affecting the frame, suspension, all lines, exhaust, all metal fittings, wheels, brakes, spare tire. My mechanic does not know how to proceed and suggested we no longer drive this vehicle. Toyota dealer said this is not included in the rust recall which is in effect for tundra trucks exactly like this one , but off by a couple months by manufacturing date. Our toyota dealer did not have a suggestion or answer for how to fix this, other than to ask if we were interested in buying a new car. We bought this truck new and have taken excellent care of it. The inside and upper body looks new.
Had truck in for oil change whole frame, drive shaft parking brake cable is rusting through.
During our 2013 inspection we were told we have severe corrosion in the under carriage... We took it to the toyota dealership where we were told there has been a recall on 2000,2001,2002,2003. Not 2004. Our tundra was built in march 2004 and has the same corrosion. However, no recall yet. We just had our 2014 inspection done and the vehicle failed. We can no longer put it on the road...so- we have a 10 year old vehicle, 30,800 miles and if we want to have the corrosion repaired it will cost approx. $10,000... Is there anything you can do to help? Are there any class action law suits we could join? I'm sure there are other similar makes and models on the road with this very issue. Unbelievable possibility of accidents. We even had to take the spare tire off from under the vehicle as we feared it would fall off on the highway...
While my 2004 tundra was in the dealers for a repair, the serviceman noticed a corrosion perforation in right front frame rail. I was informed that the vehicle would no longer past inspection unless a $10,000 frame replacement was done. This is a low mileage vehicle which was maintained according to manufacturer maintenance schedule. Damage is due to manufacturing defect.
After a scheduled oil change the mechanic suggested I take my truck to a toyota dealer to check out the undercarriage rust. When to massey toyota, white oak, pa . They said I need to deal with it but it would cost several hundreds of dollars because toyota doesn't have a recall on 2004. I've talked to other tundra owner with the same problems. When is toyota going to acknowledge this manufacturing problem as you did previous models? I currently own two toyota's: tundra and camry.
Tl* the contact owns a 2004 toyota tundra. The contact stated the he took his vehicle in for a check up and was informed that his subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,500.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while at an independent mechanic for routine maintenance, he was informed that the frame was severely corroded. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000.
The t bracket that holds spare tire up under bed of truck broke due to excessive rust dropping spare tire out on road at 30 MPH...very unsafe to say the least. Also, front torsion bar frame mount passenger side has broken off frame due to excessive rust. 2 inch by 5 inch hole in the frame bottom at this location.
Took my truck in for an oil change at the local toyota dealer. After the routine inspection they told me the truck was unsafe to drive due to holes greater than 10mm found in the frame caused by severe rust. Toyota has said the 04 model is not part of the recall, and I appear to be in limbo. This issue is still unresolved.the truck will need new frame and components for it to be road worthy again.
Tl* the contact owns a 2004 toyota tundra. The contact stated that power steering fluid was leaking from the vehicle. The vehicle was taken to the dealer where the technician diagnosed that the rack and pinion was defective. In addition, he stated that while he was inspecting the vehicle he noticed that the frame was corroded and the cross members were fractured. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 178,000.
On 9/27/13 when my 2004 tundra was being checked out for a recall for severe frame rust the ri toyota dealer brought to my attention the rear differential was rotted through and leaking oil and said that this rust is not covered by recall. The whole axle has to be replaced. My question to you is, shouldn't toyota be responsible for all the sub-standard steel? Shouldn't this be under a safety recall for oil leakage? As far as I know the oil leak cannot be fixed w/o complete axle housing replacement and this is a problem that effects a huge # of tundras.
I recently noticed a leak under the rear of the vehicle. Upon inspection, the differential was found to be rusted right through and leaking. I examined the frame as well and noticed severe rusting in various places on the frame. I never received a notice of recall on the frame. Apparently there is not only frame damage to many tundras, but also to necessary working parts. I have never had an axle rot out on any of my cars and because of the inability to simply repair a seal, the entire axle will need replacing? Seems a bit extreme. I like the tundra and will base my decision to remain a customer on how I'm treated in the recall appointment.
The 2004 and earlier toyota tundra has had major corrosion issues and frame recalls. My tundra was just inspected by the local toyota dealer and major corrosion was noted on the vehicle frame. Toyota applied a fiberglass based rustproofing to the frame. However, they would not acknowledge any other corrosion or rot on the vehicle. My vehicles motor mounts are so corroded that I am afraid that the engine will fall out of the vehicle. Also, the mounts that hold the radiator are so corroded they are almost gone. There are numerous other areas in the engine compartment and undercarriage that are completely corroded. The vehicle is unsafe to drive and toyota will not address it.
There is extensive corrosion damage to all metal fittings and metal fuel and hydraulic lines. The rear axle is severely corroded and leaking oil through the casting requiring replacement. There is a fuel line failure next to the exhaust manifold. The corrosion damage to the steering system fittings requires replacement of the rack assembly although the system operates properly. There is corrosion damage to many of the suspension connection points to the frame including rear springs. Dealer deems the vehicle unsafe in it's current condition and recommends it be sold for salvage. There is little to no corrosion damage to the body that can be seen from a visual underside inspection and vehicle looks in excellent condition from the outside. Vehicle was dealer maintained per the manufacturer's maintenance schedule.
While driving the spare tire fell off of the truck due to a badly rusted spare tire wench, as I looked under the truck to see if their was any other damage I noticed a lot of rust on the frame. Most notably around the suspension.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while driving approximately 50 MPH, the spare tire dislodged from the spare tire well and onto the road. The failure was contributed to the under carriage being excessively corroded. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 80,000. The VIN was unavailable.
Brought my truck in for an oil change. I was called at work by my garage, they told me the truck was unsafe to drive due to several holes and cracks in the frame due to severe rust. I brought the truck to the dealer I purchased it from and they agreed that the truck was not drivable. Toyota has said the 04 model is not part of the recall, and I appear to be in limbo. It has been 3 weeks and this issue is still unresolved. The only certainty is that the truck will need many new frame components for it to be road worthy again.
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