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January 31, 2014 Service bulletin

Ford: the transmission makes a metal on metal scraping sound and the noise is present, in all gear ranges,...

Ford technical service bulletin TSB-14-0024 for 2013-2014 Ford Fusion Hybrid and 2013 Ford Redundant C-Max Hybrid.

Bulletin number
TSB-14-0024
Component
Power train: automatic transmission
Summary
Ford: the transmission makes a metal on metal scraping sound and the noise is present, in all gear ranges, when vehicle is moving and not present when vehicle is stationary or in park. Model 2013 c-max, 2013-2014 fusion.

Owners of these vehicles have filed 57 complaints in the transmission category.

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