The EV range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after...

Bulletin number

SSM 46298

Component

Electrical system: 12v/24v/48v battery

Summary

The EV range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. Variation of EV range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, EV range will vary with driving/operating conditions. Conditions include: extreme outside temperatures, terrain, driving style, city or highway driving, tire pressure, and use of accessories. If the customer replaces the low roll resistance tires with a more aggressive tread the range will suffer. Using the cabin heater and A/C, which are electric, will also decrease EV range. To temporarily remove the impact of driving/climate history, reset the lifetime summary or driving history by using the settings menu on the left side of the instrument cluster, under display

Owners of these vehicles have filed 1,678 complaints in the electrical category.