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September 3, 2014 Service bulletin

Cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear...

Mazda technical service bulletin 09-025-14-2925A for 2010-2013 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2014 Mazda MAZDA6 and others.

Bulletin number
09-025-14-2925A
Component
Equipment
Summary
Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear window when driving on uneven road surface. This happens when the ambient temperature is approximately 14 °f (-10 °c) or lower and the vehicle cabin has not yet warmed up. The noise is caused by the windshield and/or rear window locating stopper contacting the panel.

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