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July 2, 2018 Service bulletin

Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an...

Ford technical service bulletin SSM 47397 for 2016-2018 Ford Escape, 2016-2018 Ford Focus and 2018 Ford Transit and others.

Bulletin number
SSM 47397
Component
Electrical system
Summary
Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM using the appropriate Ford scan tool or equivalent release 110.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 504 complaints in the electrical category.

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