"Roadside Assistance and BMW Online Services Inoperative After Programming
BMW technical service bulletin 840313 for 2008-2011 BMW 328I, 2009-2011 BMW Z4 and 2008-2011 BMW 335I and others.
- Bulletin number
- 840313
- Component
- Electrical system: software
- Summary
- "Roadside Assistance and BMW Online Services Inoperative After Programming. Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 or higher. The symptoms are as follows: BMW Online - No network available when selected Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)"
Owners of these vehicles have filed 593 complaints in the electrical category.
Vehicles covered
- BMW 328I 2008-2011 2008200920102011
- BMW Z4 2009-2011 200920102011
- BMW 335I 2008-2011 2008200920102011
- BMW 328XI 2008-2011 2008200920102011
- BMW M3 2008-2011 2008200920102011
- BMW 128I 2008-2011 2008200920102011
- BMW 135I 2008-2011 2008200920102011
- BMW 335XI 2008-2010 200820092010
- BMW 1 Series 2011 2011
- BMW 328 2008-2010 200820092010
- BMW 335 2008-2010 200820092010
- BMW 335D 2009-2011 200920102011
- BMW 335I US 2011 2011
- BMW 335IS 2011 2011
- BMW 128I US 2009, 2011 20092011
- BMW M3 US 2011 2011
- BMW 1 Series M 2011 2011
- BMW 135I US 2011 2011
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