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April 1, 2013 Service bulletin

"Roadside Assistance and BMW Online Services Inoperative After Programming

BMW technical service bulletin 840313 for 2008-2011 BMW 328I, 2009-2011 BMW Z4 and 2008-2011 BMW 335I and others.

Bulletin number
840313
Component
Equipment: other: owners/service/other manual
Summary
"Roadside Assistance and BMW Online Services Inoperative After Programming. Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms are as follows: BMW Online - No network available when selected Roadside Assistance - When selected, a message stating ""Service not enabled or contract expired"" is displayed. Also, ""Start service"" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)"

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