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January 7, 2019 Service bulletin

A battery in a stored vehicle is subject to conditions that can reduce its performance and life

Toyota technical service bulletin T-SB-0007-19 for 2020 Toyota Camry, 2020 Toyota Prius and 2020 Toyota RAV4 and others.

Bulletin number
T-SB-0007-19
Component
Electrical system
Summary
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

Owners of these vehicles have filed 234 complaints in the electrical category.

Vehicles covered

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