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March 27, 2019 Service bulletin

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above

Mazda technical service bulletin 05-002-19-3576 for 2012-2018 Mazda MAZDA3, 2013-2019 Mazda CX-5 and 2014-2018 Mazda MAZDA6 and others.

Bulletin number
05-002-19-3576
Component
Power train: axle assembly
Summary
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Depends on the vehicle’s speed only (the more speed, the more noise)Occurs with all types of driving (acceleration, deceleration, steady speed)Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: 7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) 8TR1008883 and higher 8TD1003276 and higher 8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).

Owners of these vehicles have filed 380 complaints in the transmission category.

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