Squeak noise when opening and/or closing the liftgate
Mazda technical service bulletin 09-030-19-3598 for 2013-2016 Mazda CX-5 and 2012-2017 Mazda MAZDA5.
- Bulletin number
- 09-030-19-3598
- Component
- Structure: body: hatchback/liftgate
- Summary
- Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage of oil film to the stay damper rod. The squeak noise occurs due to the friction between the gas sealing and the damper rod when opening and/or closing the liftgate.
Owners of these vehicles have filed 105 complaints in the body category.
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