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February 14, 2020 Service bulletin

2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger...

Infiniti technical service bulletin ITB20-004 for 2014-2019 Infiniti QX60, 2014-2017 Infiniti Qx60 Hybrid and 2013 Infiniti JX.

Bulletin number
ITB20-004
Component
Electrical system
Summary
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat:  - Heating and cooling features do not operate And  - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.

Owners of these vehicles have filed 66 complaints in the electrical category.

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