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February 5, 2020 Service bulletin

The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...

Toyota technical service bulletin 19TE12 - DCM - D for 2013-2017 Toyota Prius, 2013-2019 Toyota 4RUNNER and 2013-2017 Toyota Prius V and others.

Bulletin number
19TE12 - DCM - D
Component
Electrical system
Summary
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.v

Owners of these vehicles have filed 258 complaints in the electrical category.

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