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March 9, 2020 Service bulletin

Condition in which the Remote Connect app does not accept the activation code and/or becomes inoperative,...

Lexus technical service bulletin L-SB-0004-20 for 2020 Lexus ES350, 2020 Lexus ES Hybrid and 2020 Lexus Ux Hybrid and others.

Bulletin number
L-SB-0004-20
Component
Equipment adaptive/mobility
Summary
TSB: Some 2020 model year ES350, ES300h, UX200, and UX250h vehicles may exhibit a condition in which the Remote Connect app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner. Follow the Firmware Update Procedure in this bulletin to address these conditions.

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