The contact owns a 2020 Lexus ES300 Hybrid. The contact stated that upon investigation, the contact became aware that the VIN was associated with the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The worst 2020 Lexus ES Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
Recalls 2
Air bags: sensor: occupant classification
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Recall number 23V865000 · Recall details
Engine and engine cooling
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
- Risk
- A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus at 1‑800‑255‑3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Recall number 20V064000 · Recall details
See all 2 recalls for the 2020 Lexus ES Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2020 Lexus ES Hybrid 148
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Although the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000...
- Although the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000...
- Customer support program 24LE01
- Engine
- Obsolete notice
- This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV)...
- Under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks...
- Technical instructions for safety recall 26LF01
- Obsolete notice
- Obsolete notice
What 2020 Lexus ES Hybrid owners say
Most recent owner complaints, unedited.
Compare the 2020 Lexus ES Hybrid
Other model years
Questions about the 2020 Lexus ES Hybrid
Is the 2020 Lexus ES Hybrid reliable?
Owners have filed 1 complaint about the 2020 Lexus ES Hybrid, fewer than a typical ES Hybrid model year.
What is the most common problem with the 2020 Lexus ES Hybrid?
Airbags, with 1 complaint.
How many recalls does the 2020 Lexus ES Hybrid have?
2 recalls, covering air bags and engine and engine cooling.
Was there a recall on the 2020 Lexus ES Hybrid airbags?
Yes, 1 recall: 23V865000. Check your VIN to see if your car still needs the free repair.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Lexus ES Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history