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2020-2022 Lexus ES, Lexus ES Hybrid and others recall: occupant classification

Toyota Motor Engineering & Manufacturing reported this safety recall on December 20, 2023. It covers about 999,901 vehicles.

vehicles affected
999,901
reported
Dec 20, 2023
owners notified
Oct 31, 2024
related complaints
646

Air bags: sensor: occupant classification

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Recall number 23V865000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 646 complaints about airbags problems.

2021 Lexus ES2020 Lexus RX2021 Lexus RX2021 Toyota Avalon

Questions about recall 23V865000

Is there a recall on the 2020-2022 Lexus ES, Lexus ES Hybrid and others occupant classification?

Yes. Recall 23V865000, reported on December 20, 2023, covers about 999,901 vehicles.

What is the fix for recall 23V865000?

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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