The contact owns a 2021 Lexus ES 300H. The contact stated while driving 45 MPH and attempting to stop, the front driver’s side seat belt failed to retract. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The worst 2021 Lexus ES Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Electrical1
- Seat belts1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Electrical1
- Seat belts1
Recalls 1
Air bags: sensor: occupant classification
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Recall number 23V865000 · Recall details
See all 1 recalls for the 2021 Lexus ES Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Lexus ES Hybrid 121
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Although the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000...
- Although the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000...
- Customer support program 24LE01
- Engine
- Although the flow shut-off valve is covered by Lexus’ New Vehicle Limited Warranty for 48 months or 50,000...
- Frequently Asked Questions CUSTOMER SUPPORT PROGRAM 24LE01 Certain 2019 -2021 Model Year ES300H Certain...
- Obsolete notice
- This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV)...
- Under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks...
- Technical instructions for safety recall 26LF01
What 2021 Lexus ES Hybrid owners say
Most recent owner complaints, unedited.
On Nov 9, 2022 I first noticed the problem. When I drove back to home Vancouver, WA from California I used cruise control all the way. I was driving at 70 and ahead of me was traffic. The car in front of me slowed down and the cruise control was on which was supposed to detect the car ahead and slowed down using the brakes but it didn’t and my rpm went high almost 4-5. I called the dealership about the incident while on the way. I was asked if there were any issues like lights, warning/message but there was nothing. I have a video about it. When I arrived home turned off the car. Woke up the next day, took it to the dealership and the car is working fine. I showed one of the service reps the video and he stated they cant fix the car because there is no issue coming up in the computer. At the time the mileage was 46,313. After this incident it didn’t happen again. However after 60k miles when I drove over 6-7hrs the problem came up again. I almost got in an accident because the car didn’t slow down and stop. I called the lexus headquarters and they communicated with the same dealership to look into it. My car is at the dealership right now and don't know if they will find the issue and if it will get fixed. I don't feel safe driving this car because of the close encounters Ive had to an accident. I rely on my car for my job and by leaving it at a dealership for many days Im losing income. I hope they can find the issue and fix it right away.
Compare the 2021 Lexus ES Hybrid
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Questions about the 2021 Lexus ES Hybrid
Is the 2021 Lexus ES Hybrid reliable?
Owners have filed 2 complaints about the 2021 Lexus ES Hybrid, fewer than a typical ES Hybrid model year.
What is the most common problem with the 2021 Lexus ES Hybrid?
Driver assistance and stability, with 1 complaint. Next is electrical (1).
How many recalls does the 2021 Lexus ES Hybrid have?
1 recall, covering air bags.
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