Tl* the contact owned a 2018 lexus es300h. The contact stated that while exiting the freeway at about 50 MPH, unable to see very well during night time, the contact went off the pavement and onto the grass. The contact was on the right side of the guardrail and realized he was off the road then attempting to slow down but the vehicle slid on the grass. As a result, the contact crashed into a concrete wall. The front end of the vehicle jammed inward to the dashboard causing the steering wheel to encounter his chest. All the air bags deployed but the steering wheel air bag uninflated rapidly after deployment. The driver side door failed to open due to being jammed from the accident. The 'inform device' notified authorities that the contact was involved in a crash. The contact wiggled until he was released. A passer by stopped to assist and opened the front passenger side door and assisted the contact with exiting the vehicle. The ems and the police arrived to the scene. The contact examined the contacts chest pain, two blood pressure exams, and echocardiogram on the scene. The following morning the contact sought further medical attention at a hospital where he was kept for 1 day. During his hospital stay there were x rays and ct scan were performed. A police report was filed (case number: 19263125, police officer's badge number 12). The vehicle was totaled and was towed to a collision center. The contact called the north park lexus of san antonio, texas dealer (210‑308‑8900, located at 611 lockhill selma rd, san antonio, tx 78216) to inform them of the incident. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
The worst 2018 Lexus ES Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
- Engine1
- Lights1
- Seat belts1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
- Engine1
- Lights1
- Seat belts1
Recalls
No recalls on record for this model year.
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2018 Lexus ES Hybrid 81
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Condition in which a musty odor is present
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- Paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are...
- Condition in which a musty odor is present
- Condition in which a musty smell is present
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical...
- The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix...
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
What 2018 Lexus ES Hybrid owners say
Most recent owner complaints, unedited.
When driving the low beams on my lexus es 300h illuminate a maximum 4 dividing lines on a road and that's equal to 120 feet. My auto high beams come on frequently as the low beam lights at night are very limited . I have a 2019 camry and those lights which are similar illuminate at least 200 feet and at least 8 dividing lines. My dealer checked and stated they are correct.
I have a horrible experience with my new lexus es300h 2018. I leased the car from keyes in van nuys(la). When I seat in the car after 5 minutes some thing cause itching my face,this situation is even worsed when I drive in the highway. I took my car to dealership more than 8 times they start cleaning changing the cabin air filter but the problem is still there. I gave rides to my friends also and they complain in a same way that I did (itching, coughing). Last week I went to the hospital because of breathing problem that I get and now I am using inhalation aerosol. This issue need a serious inspection because non of these dealer are able to identify the problem.
Tl* the contact leased a 2018 lexus es300h. While driving 65 MPH, a chemical substance entered the cabin of the vehicle from the ventilation system. The contact experienced itching of the face, coughing, and throat complications that required medical attention. The dealer (lexus of serramonte, 700 serramonte blvd, colma, california 94014) was made aware of the failure and cleaned the interior of the vehicle, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 80.
I was told by a customer service agent through email that "the latch system should not be used for rear facing child seats." this is completely shocking to me as there are no indications in the manual that this is the case. We have been driving with our daughter for months using the latch system for her rear facing convertible car seat. It would have been easy enough to install with the seat belt instead.
Compare the 2018 Lexus ES Hybrid
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Questions about the 2018 Lexus ES Hybrid
Is the 2018 Lexus ES Hybrid reliable?
Owners have filed 5 complaints about the 2018 Lexus ES Hybrid, close to a typical ES Hybrid model year.
What is the most common problem with the 2018 Lexus ES Hybrid?
Airbags, with 1 complaint. Next is engine (1).
How many recalls does the 2018 Lexus ES Hybrid have?
No recalls on record.
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