The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The worst 2021 Toyota Avalon Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags6
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags6
Recalls 1
Air bags: sensor: occupant classification
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Recall number 23V865000 · Recall details
See all 1 recalls for the 2021 Toyota Avalon Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Toyota Avalon Hybrid 130
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or...
- Customer support program 24TE04
- Engine
- Frequently Asked Questions CUSTOMER SUPPORT PROGRAM 24TE04 Multiple Model & Model Year Toyota Vehicles...
- This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on...
- Under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks...
- This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV)...
- Obsolete notice
- Technical instructions for emission noncompliance recall 26TF01
- Obsolete notice
What 2021 Toyota Avalon Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the SRS warning light was illuminated. Additionally, an audible chime was temporarily sounded. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 29,086. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Avalon. The contact stated that while driving at 55 MPH, another vehicle in the left lane violently merged into the lane in front. In an effort to avoid crashing into the vehicle, the contact merged into the right lane however crashed into the rear driver's side of another vehicle. No air bags deployed. The vehicle was damaged due to the impact on the front passenger side. A police report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The contact was unaware if the vehicle was diagnosed. The vehicle was repaired for cosmetic damages. The contact was relating the air bags failure to the federal safety agency Campaign Number: 23V865000 (Air Bags) letter he received. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The VIN was unavailable.
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Compare the 2021 Toyota Avalon Hybrid
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Questions about the 2021 Toyota Avalon Hybrid
Is the 2021 Toyota Avalon Hybrid reliable?
Owners have filed 6 complaints about the 2021 Toyota Avalon Hybrid, close to a typical Avalon Hybrid model year.
What is the most common problem with the 2021 Toyota Avalon Hybrid?
Airbags, with 6 complaints.
How many recalls does the 2021 Toyota Avalon Hybrid have?
1 recall, covering air bags.
Was there a recall on the 2021 Toyota Avalon Hybrid airbags?
Yes, 1 recall: 23V865000. Check your VIN to see if your car still needs the free repair.
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