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April 2, 2020 Service bulletin

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or...

Ford technical service bulletin TSB 20-2100 for 2017-2019 Ford Escape and 2014-2019 Ford Fusion.

Bulletin number
TSB 20-2100
Component
Engine and engine cooling
Summary
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket.

Owners of these vehicles have filed 5,902 complaints in the engine category.

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