Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts...
Ford technical service bulletin SSM 48929 for 2019 Ford F-150, 2019 Ford Fusion and 2019 Ford Edge and others.
- Bulletin number
- SSM 48929
- Component
- Electrical system: software
- Summary
- Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early to mid August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Owners of these vehicles have filed 394 complaints in the electrical category.
Vehicles covered
- Ford F-150 2019 2019
- Ford Fusion 2019 2019
- Ford Edge 2019 2019
- Ford Mustang 2019 2019
- Ford Ranger 2019 2019
- Lincoln MKZ 2019 2019
- Lincoln MKX 2019 2019
- Lincoln Continental 2019 2019
- Ford Fusion Hybrid 2019 2019
- Ford Fusion Energi 2019 2019
- Lincoln Nautilus 2019 2019
- Lincoln MKZ Hybrid 2019 2019
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