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June 4, 2020 Service bulletin

One or more of the following conditions: ?DTC B15A804 is present in current or history

Lexus technical service bulletin L-SB-0004-20 Rev for 2020 Lexus ES350, 2020 Lexus ES Hybrid and 2020 Lexus Ux Hybrid and others.

Bulletin number
L-SB-0004-20 Rev
Component
Equipment: electrical
Summary
TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h, vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation code. ?Lexus App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Lexus App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. A firmware update is now available to address these conditions. Follow the Firmware Update Procedure in this bulletin to update the firmware.

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