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October 13, 2020 Service bulletin

Service Solution for False DEF Fault Codes on chassis with Cummins engines

Fccc technical service bulletin SS1034491 for 2014-2020 Fccc XCM, 2014-2020 Fccc XCR and 2017-2020 Fccc S2RV and others.

Bulletin number
SS1034491
Component
Engine and engine cooling
Summary
Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame rail causing the coolant flow inside the header assembly to be reversed.

Owners of these vehicles have filed 2 complaints in the engine category.

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