April 4, 2016 Service bulletin

TSB - use of aftermarket USB charging cables in USB/12V ports

Kia technical service bulletin PS443 for 2003-2016 Kia Sorento, 2001-2016 Kia Optima and 2010-2016 Kia Soul and others.

Bulletin number: PS443
Component: Equipment adaptive/mobility
Summary: TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port Excessive static or noise when listening to the audio source Malfunctions and screen freeze of the head unit screen Slow down of the system response while device is plugged in Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter No or limited functionality when trying to play music from an Apple device

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