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December 9, 2020 Service bulletin

The vehicle may not start upon first press of the ENGINE START/STOP button

Honda technical service bulletin A20-117 for 2016-2017 Honda Pilot and 2017 Honda Ridgeline.

Bulletin number
A20-117
Component
Electrical system
Summary
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

Owners of these vehicles have filed 942 complaints in the electrical category.

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