'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer...
Ford technical service bulletin SSM 49708 for 2018-2020 Ford F-150, 2020 Ford Explorer and 2018-2020 Ford Expedition and others.
- Bulletin number
- SSM 49708
- Component
- Electrical system
- Summary
- Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 822 complaints in the electrical category.
Vehicles covered
- Ford F-150 2018-2020 201820192020
- Ford Explorer 2020 2020
- Ford Expedition 2018-2020 201820192020
- Ford F-250 SD 2018-2020 201820192020
- Ford F-350 SD 2018-2020 201820192020
- Lincoln Navigator 2018-2020 201820192020
- Ford Transit 2020 2020
- Lincoln Aviator 2020 2020
- Ford F-450 SD 2018-2020 201820192020
- Ford F-550 SD 2018-2020 201820192020
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