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March 19, 2013 Service bulletin

Service information

Infiniti technical service bulletin ITB99001A for 2003-2008 Infiniti G35, 2004-2013 Infiniti QX56 and 2008-2013 Infiniti G37 and others.

Bulletin number
ITB99001A
Component
Suspension
Summary
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

Owners of these vehicles have filed 236 complaints in the suspension category.

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