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July 23, 2013 Service bulletin

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear)

Infiniti technical service bulletin ITB04038A for 2003-2008 Infiniti G35, 2014 Infiniti QX60 and 2004-2013 Infiniti QX56 and others.

Bulletin number
ITB04038A
Component
Service brakes
Summary
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1‑800‑662‑2001. - ProCut technical support or service can be obtained by calling 1‑800‑543‑6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

Owners of these vehicles have filed 467 complaints in the brakes category.

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