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July 15, 2021 Service bulletin

In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI...

Ford technical service bulletin 21N03-S1 for 2017-2020 Ford F-150, 2018-2020 Ford Expedition and 2018-2020 Lincoln Navigator.

Bulletin number
21N03-S1
Component
Engine and engine cooling
Summary
In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated calibration provided in FSA 21B10. However, for peace of mind, Ford is providing an extended warranty for customers who receive the PCM update under program 21B10 prior to December 31, 2021 and continue to experience cam phaser noise after receiving that PCM update, A cam phaser that has developed an undesirable noise does not affect the vehicle safety, performance, or emissions.

Owners of these vehicles have filed 1,817 complaints in the engine category.

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