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December 17, 2021 Service bulletin

The exhaust gas cleaning information label does not correspond to currently valid specifications

Mercedes-Benz technical service bulletin SC- 202110017 for 2020 Mercedes-Benz E350, 2019-2020 Mercedes-Benz GLE 350 and 2019 Mercedes-Benz E300 and others.

Bulletin number
SC- 202110017
Component
Engine and engine cooling
Summary
The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. This issue has no impact on the vehicle's registration papers. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board electrical system battery control unit does not correspond to the current series production configuration

Owners of these vehicles have filed 65 complaints in the engine category.

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