Complaint Operating unit for window lifter at door is nonfunctional
Mercedes-Benz technical service bulletin LI72.10-N-074330 for 2019-2021 Mercedes-Benz Sprinter 2500, 2019-2021 Mercedes-Benz Sprinter 3500 and 2019-2021 Mercedes-Benz Sprinter 1500 and others.
- Bulletin number
- LI72.10-N-074330
- Component
- Structure
- Summary
- Complaint Operating unit for window lifter at door is nonfunctional. The problem currently only occurs at the driver's door. Cause Triggered by frequently opening and leaving the front doors open or frequently driving with an open window when it is raining, which results in water entering into the operating unit (window lifter). As this is a result of customer use, the replacement of the switch will not be covered under warranty. The switch cover will also not be covered under warranty as this is not a defect of the component. Remedy If the window switch is inoperable it will need to be replaced. Attach silicone cover trim over operating unit for sealing. Silicone trim has an adhesive strip and is affixed over operating unit. Bonding surface area must be cleaned and degreased prior to bonding.
Owners of these vehicles have filed 16 complaints in the body category.
Vehicles covered
- Mercedes-Benz Sprinter 2500 2019-2021 201920202021
- Mercedes-Benz Sprinter 3500 2019-2021 201920202021
- Mercedes-Benz Sprinter 1500 2019-2021 201920202021
- Mercedes-Benz Sprinter 4500 2019-2021 201920202021
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