Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global...
Ford technical service bulletin SSM 50588 for 2020-2022 Ford Explorer, 2017-2022 Ford Transit and 2017-2022 Ford Transit Connect.
- Bulletin number
- SSM 50588
- Component
- Equipment: electrical: navigational system(global positioning system)
- Summary
- Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
Vehicles covered
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history