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June 22, 2022 Service bulletin

Erratic transfer case operation and/or noise

Ford technical service bulletin SSM 50745 for 2020-2022 Ford Explorer, 2020-2022 Lincoln Aviator and 2020-2022 Ford Explorer Police Intercept.

Bulletin number
SSM 50745
Component
Power train
Summary
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic transfer case operation and/or noise. This may be due to water intrusion between the transmission and the transfer case. The transfer case installation procedure has been updated in Workshop Manual (WSM), Section 307-07B to prevent this concern from reoccurring. Follow the updated WSM procedure to make sure the top of the transfer case is sealed upon installation.

Owners of these vehicles have filed 725 complaints in the transmission category.

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