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December 23, 2022 Service bulletin

Due to a current backorder situation and inclement weather affecting a large portion of the nation,...

Chevrolet technical service bulletin N222379652-01 for 2022-2023 Chevrolet Silverado 1500, 2022-2023 GMC Sierra 1500 and 2022-2023 Chevrolet Traverse and others.

Bulletin number
N222379652-01
Component
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
Summary
Due to a current backorder situation and inclement weather affecting a large portion of the nation, vehicles in dealer inventory will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an “Open” status to a “Closed” status. The detail screen in IVH will indicate that the IVH status will reopen on January 4th. Impacted vehicles without an Open field action may be delivered to the customer after signing the acknowledgement form. Please hold all claims for VINs that were manually closed until January 4th. Customer appointments should not be scheduled until parts are received.

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