Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the...
Ford technical service bulletin SSM 51407 for 2021-2022 Ford F-150, 2021-2022 Ford Edge and 2022 Ford Expedition and others.
- Bulletin number
- SSM 51407
- Component
- Back over prevention: software
- Summary
- Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 309 complaints in the driver assistance category.
Vehicles covered
- Ford F-150 2021-2022 20212022
- Ford Edge 2021-2022 20212022
- Ford Expedition 2022 2022
- Ford F-250 SD 2022 2022
- Ford F-350 SD 2022 2022
- Ford Bronco 2021-2022 20212022
- Lincoln MKX 2007 2007
- Ford Transit 2022 2022
- Ford F-550 SD 2022 2022
- Ford F-450 SD 2022 2022
- Lincoln Nautilus 2021-2022 20212022
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