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October 23, 2023 Service bulletin

Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...

Mazda technical service bulletin SA-009-23i for 2019-2024 Mazda MAZDA3, 2021-2024 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.

Bulletin number
SA-009-23i
Component
Engine and engine cooling
Summary
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

Owners of these vehicles have filed 302 complaints in the engine category.

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