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October 12, 2023 Service bulletin

Wheezing noises from the front shock absorbers when passing over surface undulations and rough road

Mercedes-Benz technical service bulletin LI32.25-P-076956 for 2020-2024 Mercedes-Benz C300, 2020-2024 Mercedes-Benz E350 and 2020-2024 Mercedes-Benz GLC 300 and others.

Bulletin number
LI32.25-P-076956
Component
Suspension: front: shock absorber
Summary
Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. The wheezing noises are currently considered standard for the series. Replacing the shock absorbers will yield no benefit and will not remedy the problem. Please report complaints regarding these wheezing noises via TIPS.

Owners of these vehicles have filed 7 complaints in the suspension category.

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