Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the...
Ford technical service bulletin TSB 23-2345 for 2021-2023 Ford F-150, 2023 Ford Escape and 2022-2023 Ford Expedition and others.
- Bulletin number
- TSB 23-2345
- Component
- Equipment: electrical: navigational system(global positioning system)
- Summary
- Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Vehicles covered
- Ford F-150 2021-2023 202120222023
- Ford Escape 2023 2023
- Ford Expedition 2022-2023 20222023
- Ford F-250 SD 2022 2022
- Ford F-350 SD 2022 2022
- Ford Bronco 2021-2023 202120222023
- Lincoln MKX 2007 2007
- Lincoln Navigator 2022-2023 20222023
- Ford F-550 SD 2022 2022
- Ford F-450 SD 2022 2022
- Lincoln Nautilus 2021-2023 202120222023
- Lincoln Corsair 2023 2023
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history