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February 1, 2024 Service bulletin

2020-2023

Ford technical service bulletin SSM 52229 for 2021 Ford F-150, 2023 Ford Explorer and 2020-2023 Ford Escape Hybrid and others.

Bulletin number
SSM 52229
Component
Electrical system
Summary
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.

Owners of these vehicles have filed 394 complaints in the electrical category.

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