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March 15, 2024 Service bulletin

This Informational Bulletin is intended as a guided work-through process to address customer charging...

BMW technical service bulletin B610624 for 2021-2024 BMW Ix, 2022-2024 BMW I4 and 2024 BMW I5 and others.

Bulletin number
B610624
Component
Electrical system
Summary
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.

Owners of these vehicles have filed 74 complaints in the electrical category.

Vehicles covered

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