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May 29, 2024 Service bulletin

Complaint • Red display in the Charging indicator status in MBUX during AC Charging

Mercedes-Benz technical service bulletin LI47.70-P-077900 for 2022-2024 Mercedes-Benz C300, 2024 Mercedes-Benz E350 and 2023-2024 Mercedes-Benz GLC 300 and others.

Bulletin number
LI47.70-P-077900 (LI47.70-P-077900)
Component
Electrical system
Summary
Complaint • Red display in the Charging indicator status in MBUX during AC Charging. • Error message in Mercedes Me App. • Fault code P0E5F97 exists in N83 (AC charger for high-voltage battery (SG-LG)) Cause The message/indicator status appears when the vehicle is parked outside, under direct sunlight or in higher temperature regions. Remedy • Not an error. Vehicle charging continues and does not abort. Charging power might be reduced temporarily until the temperature comes within threshold. • Do not replace any components. • Please inform the customer: Park the vehicle in the shade during charging where the outside temperature is lower.

Owners of these vehicles have filed 80 complaints in the electrical category.

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