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June 29, 2024 Service bulletin

"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or...

Ram technical service bulletin 03-006-24 for 2020-2025 Ram 1500, 2020-2024 Ram 2500 and 2020-2024 Ram 3500.

Bulletin number
03-006-24
Component
Power train
Summary
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."

Owners of these vehicles have filed 621 complaints in the transmission category.

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