"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the...

Bulletin number

08-178-24

Component

Electrical system

Summary

"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ● Incorrect navigation units. ● Accessibility settings missing. ● Missing radio stations. ● Incorrect phone widget. ● Radio freeze. ● Blank hybrid screen. ● Screen Off at start up. Rearview Camera (RVC) functions normally. ● USB mode changes on its own. ● ROV FOTA scheduling. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation delay. ● Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. ● FamCam ""X"" button missing. ● SXM reset. ● RVC zoom lagging. ● VR stuck in listening mode. ● Android Auto®/Car Play® disconnect. ● Missing battery voltage icon. ● Rear seat reminder inop. ● Missing menu bar. ● Radio resets. ● Missing Wifi app. ● Android Auto® radio reset. ● Music playback inop. ● Invalid FOTA popup. ● Assisted Call audio inop. ● Hybrid pages inop. In addition, the following software enhancement is available: ● Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."

Owners of these vehicles have filed 529 complaints in the electrical category.