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August 2, 2024 Service bulletin

Cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger

Ford technical service bulletin SSM 52774 for 2021-2024 Ford F-150, 2020-2024 Ford Explorer and 2020-2024 Ford Escape and others.

Bulletin number
SSM 52774
Component
Unknown or other
Summary
Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.

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