Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
Mazda technical service bulletin 09-001-24g for 2021-2024 Mazda MAZDA3, 2021-2024 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.
- Bulletin number
- 09-001-24g
- Component
- Electrical system
- Summary
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Owners of these vehicles have filed 159 complaints in the electrical category.
Vehicles covered
- Mazda MAZDA3 2021-2024 2021202220232024
- Mazda CX-5 2021-2024 2021202220232024
- Mazda CX-9 2021-2023 202120222023
- Mazda CX-90 2024 2024
- Mazda CX-30 2020-2024 20202021202220232024
- Mazda CX-50 2023-2024 20232024
- Mazda MX-5 2024 2024
- Mazda CX-70 2025 2025
- Mazda MX-30 2022-2023 20222023
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