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January 24, 2025 Service bulletin

Plug and Charge function(P&C) does not work at specific charging stations

Mercedes-Benz technical service bulletin LI47.70-P-078625 for 2022-2024 Mercedes-Benz EQS 450, 2023-2024 Mercedes-Benz EQE 350+ and 2022-2024 Mercedes-Benz EQS 580 and others.

Bulletin number
LI47.70-P-078625
Component
Electrical system
Summary
Complaint Plug and Charge function(P&C) does not work at specific charging stations. • Customer cannot start a charging process via P&C. • Customer can only charge with a charging card, via remote start at the head unit or using the Mercedes Me app Cause Software in N116/5 (DCCU) control unit. Remedy Update the software of the N116/5 (DCCU) control unit.

Owners of these vehicles have filed 46 complaints in the electrical category.

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