Complaint Noise from area of instrument panel Noise might occur in the following conditions
Mercedes-Benz technical service bulletin LI68.10-P-070572 for 2015-2024 Mercedes-Benz C300, 2016-2024 Mercedes-Benz GLC 300 and 2018-2019 Mercedes-Benz E300 and others.
- Bulletin number
- LI68.10-P-070572
- Component
- Structure: body
- Summary
- Complaint Noise from area of instrument panel Noise might occur in the following conditions: - At engine speeds of 1500 rpm to 2000 rpm. - In the speed range up to 45mph - Type of noise: "rattling" / "whirring" / "creaking" Cause Attachment points between strut on shock absorber tower and firewall. Remedy Proceed as described below: 1. Measure the current torque at the rear screws/bolts (strut to bulkhead) and document the result 2. Loosen screw/bolt and move vehicle forwards and backwards approx. 2-3 m (to remove tension) 3. Re-tighten screws/bolts to specified torque (35Nm +/-3.5Nm) 4. Perform test drive and if noise issue is rectified, OK => No further measures required. 5. If the noise complaint is still present after the test drive then measure and document the current torque at the front screws/bolts (strut to spring tower mounting console) 6. Re-tighten to the specified torque value (50Nm+/-5Nm) 7. Perform test drive and if noise issue is rectified, OK => No further measures required. 8. If the noise issue is still present after the test drive, then it is more than likely not related to the mounting of the struts on the body-in-white.
Owners of these vehicles have filed 202 complaints in the body category.
Vehicles covered
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