Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both...

Bulletin number

L-SB-0017-25 (L-SB-0017-25)

Component

Power train

Summary

Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup: •A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. •Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions.

Owners of these vehicles have filed 24 complaints in the transmission category.