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March 18, 2025 Service bulletin

"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 :...

Chrysler technical service bulletin 21-025-25 for 2017-2023 Chrysler Pacifica Plug-In Hybrid.

Bulletin number
21-025-25
Component
Power train
Summary
"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: This bulletin involves servicing the transmission. "

Owners of these vehicles have filed 160 complaints in the transmission category.

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