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July 14, 2025 Service bulletin

Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...

Mazda technical service bulletin SA-023-25a for 2019-2026 Mazda MAZDA3, 2021-2025 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.

Bulletin number
SA-023-25a
Component
Exterior lighting
Summary
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

Owners of these vehicles have filed 60 complaints in the lights category.

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