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August 8, 2025 Service bulletin

Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers...

Chrysler technical service bulletin 21-025-25 REV. A for 2017-2023 Chrysler Pacifica Plug-In Hybrid.

Bulletin number
21-025-25 REV. A
Component
Power train
Summary
Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission.

Owners of these vehicles have filed 160 complaints in the transmission category.

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